Privacy policy
Meetvi connects your Pipedrive and your Calendly. This page says what we process to do that, why, for how long, and who else is involved.
Who we are
Meetvi is provided by Quad Studio Gjini, a sole proprietorship of Erkens Gjini, Micafilstrasse 12, 8048 Zürich, Switzerland (UID CHE-349.274.675) ("we"). Write to info@quadstudio.ch about anything on this page.
We are responsible (the controller) for the data about our customers' accounts and for this website. For the data about the people our customers book calls with, our customer is the controller and we process it on their behalf (as their processor), as set out in the terms of service.
What we process, why, and for how long
| Data | Why | Kept |
|---|---|---|
| Pipedrive company id; for each person who installed Meetvi, their Pipedrive user id, name and email, whether they are a Pipedrive admin, and their Pipedrive access tokens (encrypted) | To work in your Pipedrive on your behalf, so that only admins and the person who set up Meetvi can change its settings, for our emails about the trial and the plan, and to say who asks when someone asks an admin | A person's tokens: deleted when they remove Meetvi; everyone's at uninstall. The rest: 30 days after uninstall |
| The connected Calendly account, its webhook and access tokens (encrypted) | To book, move and cancel calls in your Calendly and hear about changes | Deleted at uninstall or when you disconnect Calendly |
| For each call: deal id, person id, start and end time, time zone, meeting link, Calendly's cancel and reschedule links, the outcome (held or no-show) and the id of the user who booked it | To show the call on the deal and keep the deal up to date | 180 days after the call; at the latest 30 days after uninstall |
| Booking links you create for a deal or a person. A link carries the contact's name and email, so Calendly can fill them in for them | To match the booking to the right deal | 30 days; at uninstall at once |
| Contact name, email and phone | Read from Pipedrive when you book a call and passed to Calendly, which sends the invitation; read from Calendly to find or create the contact in Pipedrive | Not stored by us, except inside a booking link (see above), and the email of a contact Meetvi created in Pipedrive, for up to 7 days |
| Your settings (event types, stages, switches) | To do what you chose | 30 days after uninstall |
| The email address someone types to ask their admin to set up Meetvi | To send that one email, with a link to Meetvi's settings | Not stored |
| Your plan, your Stripe customer and subscription ids, and which trial reminders we sent | To bill you, and to email whoever pays when seats are added (we read that address from Stripe when we send, and do not store it) | 30 days after uninstall; Stripe keeps its own records as the law requires |
| Feature votes and suggestions, with your company and user id | To decide what to build next | Suggestions: 1 year. All: 30 days after uninstall |
| Zoom meeting participants (name, email, join and leave times), only if you connect Zoom | To tell whether a call was held | Until the meeting ends, at the latest 2 days |
| Technical logs: times, the pages and requests made, the IP address and approximate location (city, network) they came from, ids, counts and errors. Never names, emails or call details | To run, secure and fix the service | Up to 7 days |
Meetvi asks Pipedrive only for deals, activities, contacts and deal fields (the last to add its Call status fields when you switch them on). It never reads emails, notes or files, and never stores deal values. A reason you give when cancelling a call goes to Calendly, which puts it in its email to the contact, and into the call's activity in Pipedrive; Meetvi does not keep it. We do not sell data, show ads or use your data to train AI.
Legal bases (EU GDPR; the Swiss Federal Act on Data Protection works alike): providing the service you signed up for (Art. 6(1)(b)), our legitimate interest in running, securing and improving it (Art. 6(1)(f)), and, as processor, your instructions (Art. 28).
This website
meetvi.app sets no cookies and uses no analytics or tracking. Its fonts and scripts are served from meetvi.app itself. To deliver the site and protect it from attacks, our host Cloudflare processes your IP address and the technical logs above. When you book a demo, you go to our booking page on Cal.com, whose own privacy policy applies.
Who else is involved
| Who | What for | Where |
|---|---|---|
| Cloudflare, Inc. | Hosting, database, logs and sending our emails | Database in the EU; requests are handled in the Cloudflare data centre nearest to the user |
| Calendly LLC | Scheduling, in your own Calendly account | USA |
| Stripe Payments Europe, Ltd. | Billing and payments; we never see card numbers | Ireland, with Stripe group companies including in the USA |
| Zoom Video Communications, Inc. | Only if you connect Zoom, in your own Zoom account | USA |
Pipedrive is your own CRM provider, not ours to choose; its privacy notice covers your Pipedrive data. Where data goes to a country without equivalent protection, such as the USA, the transfer relies on the EU-US and Swiss-US Data Privacy Frameworks where the provider is certified, or on the European Commission's standard contractual clauses.
Security
Access tokens and signing keys are encrypted at rest (AES-256-GCM). Every message from Pipedrive, Calendly, Zoom and Stripe is checked for a valid signature before we act on it. Only Erkens Gjini has access to the production systems.
Your rights
You can ask for access to your data, a copy of it, its correction or deletion, a restriction of its use, and object to it; write to info@quadstudio.ch and we answer within 30 days. Uninstalling Meetvi ends its access at once and deletes your data within 30 days.
If you are a contact someone booked a call with, ask that company first: it decides about your data, and we help it answer.
You can complain to a data protection authority: in Switzerland the Federal Data Protection and Information Commissioner (FDPIC), in the EU the authority where you live or work.
Changes
We announce material changes to this policy at least 30 days before they apply, on this page and by email to the customers whose address we have, such as from billing.
Last updated: 13 October 2026